Frequently asked questions

Chu trình kinh doanh (Click để xem chi tiết)

• Làm thế nào để đồng bộ giữa bộ phận kế hoạch sản xuất (Thu mua - Sản xuất - Tiêu thụ) và chăm sóc khách hàng.

Giải pháp nhân sự (Click để xem chi tiết)

• Làm thế nào để thu hút lao động tay nghề cao, giữ chân lao động lành nghề.

Thiết bị và công nghệ (Click để xem chi tiết)

• Vấn đề đầu tư thiết bị công nghệ mới (Tiền, thuê chuyên gia đào tạo, những khó khăn khi thanh lý thiết bị cũ).

Ứng xử với nhà cung cấp (Click để xem chi tiết)

• Năm bước chuẩn hóa nhà cung cấp (Chất lượng, tiến độ cung cấp, giá không ổn định, tiến độ thanh toán)

Quản trị tài chính tối ưu (Click để xem chi tiết)

• Làm thế nào để tối ưu dòng tiền, vòng quay vốn lưu động và tăng tỷ suất lợi nhuận

Quản trị hàng tồn kho (Click để xem chi tiết)

• Bí quyết xây dựng không gian nhà kho hiệu quả, chuyên nghiệp hóa vấn đề vận chuyển giữa các kho.

How long does it take to order in Bridesmaid gowns?

Our bridesmaids range from Tania Olsen takes anywhere from 14-16 weeks to order into the store, Our designer does however carry some stock on hand as well that we can get straight away in a limited colour and size range. Some designers do carry stock, so sometimes (not often) the re-orders can be here a lot more quickly.

What size range do your bridesmaid gowns go up to?

Our bridesmaid gowns are orderable from a size 6 - 30 (sometimes can go gown to a 4) Tania Olsen do now go up to a size 40.

What colours are your bridesmaid range available?

Our bridesmaids range is orderable in a large colour range please see in-store for details. Every designer range offers different colours and quantity of colours. In some cases we can offer almost 20 colours for one style.

Do I need to make an appointment to look at bridesmaid gowns?

If you are just wanting to come in to browze at our range then no appointment is needed, However if you are wanting to try Bridesmaids gowns on then we do suggest to make an appointment so we have a change room available and suitable staff to help you.

What price range are your bridesmaids gowns?

Our bridesmaids range starts off at $299 up to $450 depending on your style. In some cases size surcharges for sizes above size 20 may be required. In all cases size sucharges will apply for gowns over a size 30

Are your formal gowns re-orderable?

We have a selection of Formal gowns that are re-roderable and some that are only available in the sizes and colours in-store.

How long do your formal gowns take to order in?

Our formal wear re-ordering times vary depending on designer. Some designers can take up to 12 - 16 weeks to re-order however some designers will carry stock on hand which will be available straight away.

what size range does your formal wear range from?

Our formal wear varys in size range from our designers. Some designers are only available is size 6 - 18 and others are available in sizes 4 - 30.

What sort of Colour range does your formal wear come in?

Each gown will only come in a select few colours for our formal wear range. See in-store to find out what colours your favourite gown comes in.

What price range are your formal wear?

Our formal gowns start at $299 and can go up to about $595. We also have sale gowns available in-store which start at $100.

Do I need to make an appointment to come and try on Formal gowns?

If you are wanting to come in on a Saturday then yes appointments are essential. During the week appointments arent nessissary but we would still reccomend making one so we can make sure we have the change room and a staff member available to help you.

How long do I need before the wedding to do alterations?

We suggest to start alterations at least 6-8 weeks before the wedding.

How long do alterations take?

Alteration times vary depending on what we need to do. We like to start them 6-8 weeks before the event and usually will do multible dress fittings within this time with the dress being ready to collect, fully steamed a few days before the event. If at that time you let us know you are ie: losing weight or Pregnant we will work out a different schedule for you to avoid doing unnecessary alterations twice.

Do I have to pay for alterations?

Yes alterations are an extra service that we provide at Timeless Elegance.

How much do alterations cost?

The cost of alterations will vary depending on the gown as well as what we need to do. Make an appointment and bring your gown in to get a obligation free estimate. If after your alteration appointment you decide to make any additional changes to your gown there may be additional costs as they were not apart of your original estimate. They will be added as an extra cost to your final bill.

Do you do alterations on gowns that weren't purchased from Timeless Elegance?

Yes we do but we only do a limited amount so call now to see availabilities.

You took my measurements when I ordered my gown, why do i still need alterations?

All of our gowns are ordered to a standard dress side and peoples bodies are never a standard dress side so the gown may not fit your body perfectly. By doing alterations we can get the gown to fit your body exactly how it should. Gowns also come in at a standard length which is usually very long on most people and will need to be shortened according to your shoe height. Gowns can be made to exact measurements from some designers, but they then become couture gowns, and the price goes up quite a lot to what is classified as an off the rack gown (as in standard size 10, 12 14 etc).

Do I need to bring anything to my fitting?

Yes you will need to bring the correct undergarments, the ones that you will be wearing on the day, as well as the shoes you will wear so we can get the correct fit. These items are imortant to bring along for all of your fittings.

How long do alteration appointments go for?

We allow half an hour for our alteration appointment. most of the time the appointment will take less time with the exception of when we are doing hems, especially if it has a lace edging.

I purchased my gown fom Timeless Elegance but I dont live locally, do I have to get my alterations done with you?

No. If you don't live locally and you cant make the required amount of appointments needed for alterations then you can take your gown elsewhere to get altered.

How many fittings are needed for alterations?

The average amount of fittings that we need for alterations is about 3-4 appointments. this can be less or more depending on what we need to do to your gown.

Why do alterations cost so much?

We factor our alteration costs on how much time we spend on your gown and what we have to do. Alterations are a very time consuming service and the cost is entirely dependant on how your gown is made. Some gowns have fully boned bodices which usually needs to be removed and added back in for any little change is made, other gowns have lace and beads that need to be removed and re-applied to be altered which is all done by hand and is very time consuming and can take many hours. Your final alterations cost may also change if you have decided to make any additional changes to your gown that had not previously been discussed or if by doing one alterations creates another fit issue such as lifting shoulders to stop them sliding off has now made the armhole too tight and needs to be widened to stop it rubbing. all of these changes will be reflected in your bill but we try our very best to make them as cost effective as possible.