Frequently asked questions
Bridal
How long does it take to order in Bridesmaid gowns?
Our bridesmaids range from Tania Olsen takes anywhere from 14-16 weeks to order into the store, Our designer does however carry some stock on hand as well that we can get straight away in a limited colour and size range.
What size range do your bridesmaid gowns go up to?
Our bridesmaid gowns are orderable from a size 6 - 30 (sometimes can go gown to a 4)
What colours are your bridesmaid range available?
Our bridesmaids range is orderable in a large colour range please see in-store for details.
Do I need to make an appointment to look at bridesmaid gowns?
If you are just wanting to come in to browze at our range then no appointment is needed, However if you are wanting to try Bridesmaids gowns on then we do suggest to make an appointment so we have a change room available and suitable staff to help you.
What price range are your bridesmaids gowns?
Our bridesmaids range starts off at $299 up to $450 depending on your style.
Are your formal gowns re-orderable?
We have a selection of Formal gowns that are re-roderable and some that are only available in the sizes and colours in-store.
How long do your formal gowns take to order in?
Our formal wear re-ordering times vary depending on designer. Some designers can take up to 12 - 16 weeks to re-order however some designers will carry stock on hand which will be available straight away.
what size range does your formal wear range from?
Our formal wear varys in size range from our designers. Some designers are only available is size 6 - 18 and others are available in sizes 4 - 30.
What sort of Colour range does your formal wear come in?
Each gown will only come in a select few colours for our formal wear range. See in-store to find out what colours your favourite gown comes in.
What price range are your formal wear?
Our formal gowns start at $299 and can go up to about $595. We also have sale gowns available in-store which start at $100.
Do I need to make an appointment to come and try on Formal gowns?
If you are wanting to come in on a Saturday then yes appointments are essential. During the week appointments arent nessissary but we would still reccomend making one so we can make sure we have the change room and a staff member available to help you.
Bridesmaids & Formalwear
How long does it take to order in Bridesmaid gowns?
Our bridesmaids range from Tania Olsen takes anywhere from 14-16 weeks to order into the store, Our designer does however carry some stock on hand as well that we can get straight away in a limited colour and size range.
What size range do your bridesmaid gowns go up to?
Our bridesmaid gowns are orderable from a size 6 - 30 (sometimes can go gown to a 4)
What colours are your bridesmaid range available?
Our bridesmaids range is orderable in a large colour range please see in-store for details.
Do I need to make an appointment to look at bridesmaid gowns?
If you are just wanting to come in to browze at our range then no appointment is needed, However if you are wanting to try Bridesmaids gowns on then we do suggest to make an appointment so we have a change room available and suitable staff to help you.
What price range are your bridesmaids gowns?
Our bridesmaids range starts off at $299 up to $450 depending on your style.
Are your formal gowns re-orderable?
We have a selection of Formal gowns that are re-roderable and some that are only available in the sizes and colours in-store.
How long do your formal gowns take to order in?
Our formal wear re-ordering times vary depending on designer. Some designers can take up to 12 - 16 weeks to re-order however some designers will carry stock on hand which will be available straight away.
what size range does your formal wear range from?
Our formal wear varys in size range from our designers. Some designers are only available is size 6 - 18 and others are available in sizes 4 - 30.
What sort of Colour range does your formal wear come in?
Each gown will only come in a select few colours for our formal wear range. See in-store to find out what colours your favourite gown comes in.
What price range are your formal wear?
Our formal gowns start at $299 and can go up to about $595. We also have sale gowns available in-store which start at $100.
Do I need to make an appointment to come and try on Formal gowns?
If you are wanting to come in on a Saturday then yes appointments are essential. During the week appointments arent nessissary but we would still reccomend making one so we can make sure we have the change room and a staff member available to help you.
Alterations
How long do I need before the wedding to do alterations?
We suggest to start alterations at least 6-8 weeks before the wedding.
How long do alterations take?
Alteration times vary depending on what we need to do. We like to start them 6-8 weeks before the event and usually will do multible dress fittings within this time with the dress being ready to collect, fully steamed a few days before the event.
Do I have to pay for alterations?
Yes alterations are an extra service that we provide at Timeless Elegance.
How much do alterations cost?
The cost of alterations will vary depending on the gown as well as what we need to do. Make an appointment and bring your gown in to get a obligation free estimate.
Do you do alterations on gowns that weren't purchased from Timeless Elegance?
Yes we do but we only do a limited amount so call now to see availabilities.
You took my measurements when I ordered my gown, why do i still need alterations?
All of our gowns are ordered to a standard dress side and peoples bodies are never a standard dress side so the gown may not fit your body perfectly. By doing alterations we can get the gown to fit your body exactly how it should. Gowns also come in at a standard length which is usually very long on most people and will need to be shortened according to your shoe height.
Do I need to bring anything to my fitting?
Yes you will need to bring the correct undergarments, the ones that you will be wearing on the day, as well as the shoes you will wear so we can get the correct fit. These items are imortant to bring along for all of your fittings.
How long do alteration appointments go for?
We allow half an hour for our alteration appointment. most of the time the appointment will take less time with the exception of when we are doing hems, especially if it has a lace edging.
I purchased my gown fom Timeless Elegance but I dont live locally, do I have to get my alterations done with you?
No. If you don't live locally and you cant make the required amount of appointments needed for alterations then you can take your gown elsewhere to get altered.
How many fittings are needed for alterations?
The average amount of fittings that we need for alterations is about 3-4 appointments. this can be less or more depending on what we need to do to your gown.
Why do alterations cost so much?
We factor our alteration costs on how much time we spend on your gown and what we have to do. Alterations are a very time consuming service and the cost is entirely dependant on how your gown is made. Some gowns have fully boned bodices which usually needs to be removed and added back in for any little change is made, other gowns have lace and beads that need to be removed and re-applied to be altered which is all done by hand and is very time consuming and can take many hours.